Trusted by teams across the world
What we build
Eight things, one team. Most projects combine two or three of them.
Selected work
- projects shipped
- 40+
- markets: Hong Kong, the UK and the US
- 3
- languages: English, Cantonese and Mandarin
- 3
A partner, not a vendor that disappears after launch.
Audit & Map
We understand your operations, tech stack, and where the bottlenecks really are.
Build & Integrate
We design and build custom to you, then integrate cleanly.
Maintain & Scale
Ongoing support, hosting, and improvements as you grow.
Why teams choose us
From simple apps to deep custom builds — and hardware. We meet you where you are.
Custom-fit, never off-the-shelf.
Built around your operations.
Private & self-hosted options.
Your agents and data on your own infrastructure.
Built to scale with you.
Systems that grow with the business.
Frequently asked questions
What does Genium Group build?+
Custom AI voice agents, WhatsApp agents, AI agents, workflow automations, websites and business systems such as admin platforms, portals and internal tools. We also make AI UGC videos on our own AI UGC engine, and our sister company Genium Infrastructure runs smart parking systems.
Who do you build for?+
Businesses in Hong Kong, the UK and the US, from small teams to multi-site operators. Our case studies cover property, car parking, luxury retail and e-commerce, and the same approach works wherever a process still runs on people, spreadsheets and phone calls.
How long does a project take?+
A first release usually takes two to four weeks: one of our admin systems shipped in ten days, and most of our case studies went live within a month. Bigger platforms ship in stages, so you use the first part while we build the next.
Who owns the code and the data?+
You do. You receive the source code, configuration, prompts and deployment documents, and the integrations write into your systems. Where confidentiality requires it, we can run everything on infrastructure you control.
Do you work in Chinese?+
Yes. Our team works in English, Cantonese and Mandarin, and so do the agents and websites we build, including when a customer switches language mid-conversation.
What does it cost?+
Every project is quoted after a free consultation, once we know the scope. We do not publish a price list, because a single automation and a full platform are not the same product.
Do you support it after launch?+
Yes. We host, monitor and maintain what we build, and keep improving it as your business changes. Many of our clients stay with us for years.
How do we start?+
Book a free consultation. We map what you want built, check it against your current tools and tell you honestly whether it is worth building. If it is, we start with a small working version before any big commitment.
From the blog
Custom AI Agent: Hong Kong Buyer Guide
A practical guide for Hong Kong buyers: define a bounded workflow, assess a pilot, agree on data duties and plan a handover your team can run.
Read articleBilingual Website Planning for Hong Kong SMEs
Choose English and Chinese versions, stable URLs, hreflang rules and a translation workflow that a lean Hong Kong team can maintain.
Read articleLead Response Time in Hong Kong: CRM Method
Measure form submission to a real conversation, expose lunch and after-hours delays in your CRM, and choose a response setup that fits Hong Kong operations.
Read articleAI appointment setter: Hong Kong phone bookings
A practical guide to Cantonese booking calls, clinic calendar checks, WhatsApp confirmations and staff escalation for Hong Kong businesses.
Read articleAI Phone Agent: Real Hong Kong Call Walkthrough
See how an AI phone agent can book, qualify leads and follow up in Hong Kong, where staff should take over, and how to handle Cantonese switching and recording notice.
Read articleDatabase reactivation in Hong Kong: consent first
A practical Hong Kong guide to selecting dormant lead lists, checking PDPO direct-marketing consent, and running Cantonese phone reactivation with clear opt-outs.
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